Privacy Policy
Last updated: January 12, 2026
This Privacy Policy explains how Creator URLs ("we", "our", or "us") collects, uses, and shares information when you use our website and services (the "Service"). By using the Service, you agree to the practices described here.
Information we collect
- Account information: name, email address, organization details, and authentication details provided through our sign-up and sign-in flows.
- Link and analytics data: shortened URLs, destination URLs, tags, and performance analytics such as clicks, referrers, and country-level location data.
- Usage and device data: IP address, browser type, device identifiers, and activity timestamps to help secure and improve the Service.
- Communications: information you share when you contact support or respond to surveys.
How we use information
- Provide, maintain, and improve the Service.
- Authenticate users and secure accounts.
- Generate analytics and insights for your organization and links.
- Respond to support requests and communications.
- Comply with legal obligations and enforce our Terms of Service.
How we share information
We do not sell your personal information. We may share information with trusted service providers (such as hosting, analytics, and customer support) who process data on our behalf, or when required by law, to protect our rights, or to enforce our policies.
Cookies and tracking
We use cookies and similar technologies to keep you signed in, understand usage patterns, and improve the Service. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.
Data retention
We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.
Security
We use reasonable safeguards to protect information, but no method of transmission or storage is completely secure. You are responsible for maintaining the security of your account credentials.
Your choices
You can access, update, or delete your account information at any time from your account settings. You may also contact us to request access or deletion of personal data, subject to applicable laws.
Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page and update the "Last updated" date.
Contact us
If you have questions about this Privacy Policy, contact us at contact@schoandjo.com.